Creating Tickets from the Admin Area
Create support tickets for customers in Thulo Cloud! Assign agents, select departments, & manage communication.
Utilizing Predefined Replies
Save time with Thulo Cloud's pre-written replies! Create & insert common responses for tickets, improve efficiency & maintain consistent communication.
Setting Limits for Ticket Attachments
Limit file attachments in Thulo Cloud tickets! Set a maximum number to manage storage space, improve efficiency & reduce ticket clutter.