How to open a ticket?
Started 4 months ago by Thulo Sites in Client Portal, Customer Support
How to open a ticket?
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Open a ticket
To open a ticket, follow these steps:
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Log in to the Customer Portal.
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If you do not know how to log in to the Customer Portal, please see this article.
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Right below the menu bar on left side, click OPEN TICKET:
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Select the type of ticket you want to open by clicking appropriate department:
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After clicking the appropriate department, fill in the Ticket Subject and Message text boxes. You can optionally upload a file and attach it to the ticket.
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Click SUBMIT TICKET. We will respond to your ticket as soon as possible.
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